About · Leadership
Bizworks is governed to UK standards, with leadership based in Doha for direct access across the GCC, and a specialist delivery team spanning Canada, Australia, and Sri Lanka. We build managed support functions for growing businesses that need reliable operations without the overhead of building every function in-house.
The future we see
Startups and growing businesses no longer need a hundred employees to compete with established players. They need a small, brilliant core team and a partner who runs everything else. Building every function in-house is slow, expensive and increasingly unnecessary.
For ambitious young businesses, outsourcing is no longer the fallback. It is the growth strategy.
How we are built for it
A staffing agency sends people; we manage outcomes. Senior oversight, a documented process and one accountable lead, backed by 50+ clients across five markets.
What drives us
Our mission
To give growing businesses the operational confidence of a much larger organisation, without the weight of building every function in-house.
Our vision
A back-office industry without fragmentation. Technology, people, and operations working as one accountable team for every growing business.
Our values
Every engagement has a named owner, an agreed scope, and a clear escalation path.
You always know what happens next, what is included, and how success is measured.
We move quickly, but scope, security, and handover always come before scale.
Leadership team
The people accountable for your relationship, your delivery and the quality of the work.
Director
Buddhi drives the strategic vision of Bizworks, steering our comprehensive “one-stop-shop” model across Technology, HR, FinOps and Supply Chain. He focuses on building a scalable, modular marketplace aligned with one ultimate metric: client success.
“The BPO industry is fragmented, clients juggle five vendors to run one back office. We built Bizworks so technology, people and operations work as one accountable team.”
Marketing Director
Panduka leads marketing and client experience at Bizworks, bringing extensive experience across UK business, technology, and agency leadership. Having both managed and hired agencies, he eliminates service drift by ensuring every promise made is consistently delivered throughout the client journey.
“Providers rarely lose clients on quality; they lose them on attention. Bizworks is structured so the dedicated team that crafts your strategy on day one is the exact team delivering results on day one hundred.”
VP, Global Delivery
Shamendra oversees seamless execution and rigorous quality control across all time zones. He guarantees that strict SLAs are met without compromise, scaling our global capabilities with unwavering reliability.
“Offshore only works if quality is measured. Every engagement runs against agreed SLAs, weekly reporting and a named escalation path, wherever the work happens.”
VP, Finance Operations
Menudi anchors our daily client engagements with absolute precision. Proactive and detail-oriented, she continually optimizes processes and mitigates risks to ensure every outsourcing transition is flawless.
“We learn how each client works, their tools, deadlines and standards. So the handover feels like adding a team member, not managing a vendor.”
How leadership stays involved
Our team captures needs, tools, volume, risks and preferred communication style.
Typically in the scope call
Success metrics are agreed before work begins.
Within two weeks
Teams work against agreed processes, reporting expectations and escalation routes.
Weekly reporting rhythm
Automation candidates reviewed quarterly with the client.
Ongoing
Our Partners
We work closely with trusted digital partners to deliver the right solutions for our clients while keeping projects simple, efficient, and focused on business outcomes.
Analytics and workflow automation, real-time insights and dashboards that extend the operations support Bizworks delivers.
Visit website →We work with tools, agencies and regional networks that help growing businesses run better. If that sounds like you, let us talk.
Start a conversation →Careers
Bizworks is a multi-faceted organisation made up of professionals from all across the world, with a team spanning the UK, Doha, Canada, Australia, and Sri Lanka. We serve high-growth clients globally across Technology, Finance & Accounting, Supply Chain Management, Marketing, and HR.
Unlike traditional domestic outsourcing providers, Bizworks operates through fully registered, regulated corporate entities in both the United Kingdom and the GCC. For your career, this means you aren’t just working a local desk job; you are operating within a premium international framework. You will gain direct experience executing workflows governed by UK corporate compliance and stringent data protection laws (like GDPR), alongside the commercial agility of the fast-paced GCC market. This dual-region foundation instantly injects institutional credibility into your resume, making your skills highly attractive to multinational employers.
At Bizworks, we don’t isolate our teams behind walls of middle management or fragmented, repetitive tasks. From day one, you are positioned at the frontline of global commerce, solving real-time problems directly for international clients across North America, Europe, and the Middle East. This direct exposure accelerates your professional growth, sharpens your cross-cultural communication, and builds elite competencies that are globally recognized and universally relevant. The experience you build here counts wherever you choose to go next.
Beyond the typical BPO
We built Bizworks to break the mold of the typical Sri Lankan-born BPO. We don’t view our team as disposable seats in a rotating task pool; we invest in named specialists who truly own their functions. Our operational model goes far beyond basic cost-arbitrage data entry, offering you:
Build a diversified career path across Tech, Finance, Supply Chain, and HR, rather than being locked into a single rigid silo.
Work directly under structured SLAs with visible, documented metrics where your personal contribution is recognized and rewarded.
Enjoy a professional ecosystem backed by international leadership, premium operational tools, and a culture that prioritizes sustainable high performance over headcount pressure.
Join our team
Send us your resume and tell us where you see yourself fitting in. We review every application and respond to shortlisted candidates.
Talk to the team
If the team and the way we work fit what you need, the next step is a short, low-pressure conversation.
Ready when you are
Use the main enquiry form to route the conversation to the right leader or service owner.